Orthodontic FAQs
Meet

The Bigman Orthodontics Team

Our Bigman Orthodontics team is knowledgeable, friendly, and eager to guide you through the teeth straightening process.

As experts in braces, Invisalign, TMJ and Sleep Apnea/snoring, we can meet and exceed your every need. We look forward to joining you on your journey to a new, more beautiful smile.

Braces San Ramon

Susan

OFFICE MANAGER / TREATMENT COORDINATOR

Susan has been our office manager and treatment coordinator since 2001. Having started out as an orthodontic assistant, she is knowledgeable in every aspect of your treatment and is always happy to answer questions! At your initial consultation, Susan will be there to go over all the basics of your treatment.

Susan has two wonderful children, Katie and Erik, and enjoys volunteering at their schools. She also loves staying active and spending time outdoors.

Braces San Ramon

Amy

FINANCIAL/INSURANCE COORDINATOR

Amy is our financial and insurance coordinator and has been a part of the team since 2013. She’s our office expert in everything finance-related and will guide you through any insurance claims, too!

Amy lives in San Ramon with her husband, Jud, and their two sons, Jake and Holden. When she’s not at the office, she loves volunteering with various organizations, watching sports, and spending quality time with her family outdoors.

Chrissie Ames Headshot 2020 - Natalie Chu

Chrissie

SCHEDULING COORDINATOR

Chrissie is our scheduling coordinator and has been in the field of orthodontics since 1998. She’ll work with you to schedule your future appointments at a time that’s convenient.

Outside of the office, you can find Chrissie with her husband, Rick, enjoying time with their incredible kids Kaela, Cole, and Maci. They love the outdoors, so you may see them on the lake, camping, boating, wakeboarding, surfing, or on the mountains, snowboarding with their friends.

Braces San Ramon

Mia

ORTHODONTIC ASSISTANT

Mia is a Registered Dental Assistant and has been with our team since 1995. What she loves the most about her job is getting to know our patients and their families on a personal level while watching their smiles transform.

Mia and her husband enjoy cheering on their three kids in various sports and school events, long walks with their dog, Phineas, and gatherings with family and friends.

Braces San Ramon

Adrienne

X-RAY COORDINATOR

Adrienne is our x-ray technician and records coordinator. Her’s is the kind face you will see whenever photographs or x-rays are needed. She has been a member of the Bigman Orthodontics team since 2003 and meets every patient at their first visit!

Adrienne is married and has a daughter named Audrey. In her free time, she enjoys cooking, baking, gardening, and crafting with her daughter.

Braces San Ramon

Rannie

ORTHODONTIC ASSISTANT

Rannie is a Registered Dental Assistant and loves working with the Bigman Orthodontics team. She loves being able to help create healthy, beautiful smiles for all our amazing patients.

When she’s not at the office, Rannie enjoys traveling, movies, and spending time with her family.

Braces San Ramon

Nichole

ORTHODONTIC ASSISTANT

Nichole is a registered dental assistant and has been with the Bigman team since 2007. She loves seeing the progress our patients make throughout their treatment and the confidence that comes with a new smile!

Nichole is married to her high school sweetheart, Johnny. Together, they have two beautiful daughters, Isabella and Julianna, who keep them very busy! Nichole loves spending time with family, friends, and enjoy watching her girls at dance class.

Braces San Ramon

Kristin

STERILIZATION

I have been a sterilization coordinator with the Dr. Bigman Team since 2019. My main role is to organize and maintain dental instruments and tools in strict accordance with state protocols.

I love spending time with my family and friends and especially my two kids.

Braces San Ramon

Natalie

COMMUNITY RELATIONS & MARKETING

I joined the Bigman Orthodontics team in 2016. I am extremely grateful to work alongside such wonderful, caring, hardworking people.

Orthodontics San Ramon

Angela

DENTAL ASSISTANT